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Quality and Performance Officer

Quality and Performance Officer
Ottawa, Ontario, Canada
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Requisition Number: CAAR531551
Closing Date: June 01, 2007

Position Number: 5110-09
Salary Range: RL-APP-06 $63,751-$86,855
Indeterminate position
Head Office, Ottawa
Regulatory Program Improvement Division
English essential
Guylaine Noël, Human Resources Advisor

The mission of the Canadian Nuclear Safety Commission (CNSC) is to regulate the use of nuclear energy and materials to protect health, safety, security and the environment and to respect Canada's international commitments on the peaceful use of nuclear energy.

In addition to nuclear power plants and nuclear research facilities, the CNSC regulates numerous other uses of nuclear material. Some examples include radioisotopes used in the treatment of cancer, the operation of uranium mines and refineries, and the use of radioactive sources for oil exploration and in instruments such as precipitation measurement devices.

The CNSC is an independent agency of the Government of Canada and operates in a transparent manner. Its operations are open to formal public scrutiny.

Summary of duties:
Reporting to the Director, Regulatory Program Improvement Division, the Quality and Performance Officer is responsible for developing and implementing programs and projects in support of the Regulatory Program Improvement Divisionīs mandate, roles and responsibilities These responsibilities are summarized as follows:

To assess quality management system (QMS) and process improvement initiatives.
To participate in the project management and planning for the assessment, development, implementation, verification and maintenance of QMS.
To analyze and assess quality improvement initiatives that will improve the effectiveness and efficiency of the various functions and management practices.
To participate or support working groups in the development and implementation of policies, programs, processes, procedures and work instructions.
To assist in verification and auditing activities intended to assess the status and overall effectiveness of the internal QMS.
To lead or support training activities on the QMS and the enabling processes and techniques.
To produce reports, briefing notes and executive summaries.
To be considered for this position you must have:
University degree preferably in Business Administration with specialization through education and training in quality management systems and project management preferably in the nuclear industry, or equivalent combination of education and work experience.
In depth experience in quality management systems, such as: ISO 9000 program implementation, American Society for Quality (ASQ) certification program, National Quality Institute, Program Management, Project Management Institute etc.
Sound experience in business planning and project management methodology, practices and tools.
Experience in applying audit & evaluation methods and techniques.
Strong knowledge of audit and evaluation methods and techniques.
Strong knowledge of risk assessment and risk management principles to incorporate into program development and delivery.
Strong knowledge of process management, quality control techniques and performance measurement methodologies.
Sound knowledge and expertise in project management, strategic planning, project planning, process mapping, business process re-engineering, change management and performance assurance.
Sound knowledge of quality management standards such as: ISO 9004:2000, NQI quality standards and the NQI framework.
Knowledge in research methodologies to research industry best practice and to adapt such practice to improve business operations.
Oral and written communication skills (a test may be administered in both official languages)
Analytical thinking
Synthesizing information and convey in a simple language
Dealing with difficult situations
Managing of multiple projects and priorities
Making effective presentations
Solving issues with minimal assistance
Personal Qualities:
Effective interpersonal skills
Initiative and judgment
Tact and discretion
Honesty and integrity
Conditions of Employment:
Some Travelling Required
Security Clearance: Reliability Status
This position requires a Canadian Reliability Status. The security clearance is a basic condition of employment and may require that you have at least five (5) years of verifiable history. History that cannot be verified may be grounds for denial of clearance.

NOTE: Candidates may be required to undergo formal assessment and testing to confirm some or all of the requirements.

Additional Information:
The CNSC offers competitive salaries and an attractive benefit package and pension plan.

Relocation benefits will not apply for external candidates.

The CNSC is an equal opportunity employer which encourages women, Aboriginal people, members of visible minorities and persons with disabilities to apply for employment.

Candidates must fully demonstrate on their application/curriculum vitae how they meet the screening criteria as described under Qualifications. Failure to do so may result in being screened out.

Due to Canadian Immigration regulations, we are only able to consider applications from Canadian citizens or permanent residents.

We thank all candidates for their interest; however only candidates considered for an interview will be contacted.


0- None Applicant has no experience in performing this task.
1 - Basic Applicant has performed basic activities related to this task in a limited number of different situations.
2 - Moderate Applicant has performed basic activities related to this task in a wide variety of situations.
3 - Intermediate Applicant has performed complex activities related to this task in a limited number of different situations.
4 - Significant Applicant has performed complex activities related to this task in a wide variety of situations.

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Location: Ottawa, Gatineau and Outaouais   Date Posted: Monday, May 28, 2007 
Industries: Government, Federal, Provincial  

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